G2 Vendor Directory

WSO2 Identity Platform

by WSO2

111

Reviews

4.5

Star rating

#14

Rank in Customer Identity and Access Management (CIAM)

Pros and cons

Pros

  • Authentication
  • Security
  • Identity Management
  • Ease of Use
  • Single Sign-On
  • SSO (Single Sign-On)

Cons

  • Difficult Learning
  • Complexity
  • Complex Setup
  • Learning Curve
  • Poor Documentation
  • Expertise Requirement

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for WSO2 Identity Platform.

Page views and citations · WSO2 Identity Platform

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from WSO2 Identity Platform.

Key stats

-66.7%

74

Mid-Market

6

Adoption by company size

SegmentShare of reviews
Small Business22.0%
Mid-Market39.4%
Enterprise38.5%

Quarterly history

QuarterReviewsStar rating
2024 Q464.3
2025 Q115.0
2025 Q214.5
2025 Q3184.5
2025 Q414.0
2026 Q115.0
2026 Q234.7
2026 Q31—

Satisfaction ratings

Ease of Use8.6
Ease of Setup8.4
Quality of Support8.8
Meets Requirements9.1

What reviewers say

Easy to Deploy and Scale, with Flexible Customization and Integrations

4.5

“It’s easy to deploy and scale as needed, and it’s straightforward to customize based on our requirements. The fact that it’s open source is another big plus. It also integrates easily with other applications, and onboarding new applications takes less time. I also like that custo”

Consultant

IAM Integration with Powerful Out-of-the-Box Features

4.5

“Out of the box features. Easy to integrate with any IAM project. Open source, hence customizations is super easy.”

Architect

Highly Flexible But Complex IAM Solution

5.0

“I like that WSO2 Identity Platform is open source and provides total transparency. Its scripting feature allows me to use custom login flows through JavaScript, which is a huge plus. I also appreciate the identity bus for connecting different apps and protocols together. The play”

Verified reviewer