WHMCS
Reviews
Star rating
Rank in Reseller Hosting
Pros and cons
Pros
- Ease of Use
- Automation
- Invoicing
- Tools
- Time-saving
- Feature-Rich
Cons
- Expensive
- Poor Customer Support
- Update Issues
- Difficult Customization
- Poor Reporting
- Slow Exporting
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 93.2% |
| Mid-Market | 6.8% |
| Enterprise | 0.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 1 | 5.0 |
| 2025 Q1 | 1 | 5.0 |
| 2025 Q4 | 1 | 4.0 |
| 2026 Q2 | 1 | 5.0 |
| 2026 Q3 | 1 | 4.5 |
Satisfaction ratings
What reviewers say
Seamless cPanel Integration and an Easy-to-Follow WHMCS UI
“It’s seamless with cPanel and basically manages everything for you. The documentation is also easy to find, which means you can create your own plugins. The UI is easy to follow and you can use WHMCS as your primary landing page, the pricing though is the challenge considering”
Easy Billing Automation with Seamless Website Integration
“Ease of use to automate our billing and invoicing. Integrates nicely into my website and the performance is based on our servers and is always 100% available.”
Great and easy to use Hosting CMS
“This software is easy to use once you get the hang of it. The navigation is straightforward, making it simple to find what you need. There are many types of servers you can implement, and the drag-and-drop functionality makes the process very convenient.”