G2 Vendor Directory

cPanel

by WebPros

210

Reviews

4.4

Star rating

#1

Rank in Reseller Hosting

Pros and cons

Pros

  • Ease of Use
  • User Interface
  • Easy Setup
  • Control Panel
  • User-Friendly
  • Configuration Ease

Cons

  • Expensive
  • Pricing Issues
  • High Cost
  • Slow Performance
  • High Pricing
  • Expensive Pricing

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for cPanel.

Page views and citations · cPanel

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from cPanel.

Key stats

-88.9%

69

Small Business

4

Adoption by company size

SegmentShare of reviews
Small Business76.4%
Mid-Market22.1%
Enterprise1.4%

Quarterly history

QuarterReviewsStar rating
2025 Q124.5
2025 Q224.3
2025 Q324.5
2025 Q444.6
2026 Q174.2
2026 Q293.7
2026 Q315.0

Satisfaction ratings

Ease of Use9.1
Ease of Setup8.8
Quality of Support8.7
Meets Requirements9.3

What reviewers say

Unmatched ease of use for server administration, but rising costs make it tough for small agencies

5.0

“What I Like (Pros) Highly intuitive GUI that makes server management accessible without requiring advanced Linux terminal skills. One-click installer ecosystem (via Softaculous) makes deploying WordPress and other scripts effortless. Robust built-in tools for backup management”

Sales Employee

Create Unlimited Emails and Access Files Anytime

5.0

“here we can create n number of emails also get all files for all the times”

CEO

Expensive but Simple for Beginners

1.0

“I like that cPanel offers ease of use and is especially better for new users. The Webmail feature is good, providing email hosting without hassle, which is helpful. I also find the WP Toolkit a good utility tool for managing WordPress sites, particularly for less technical users.”

Founder