G2 Vendor Directory
160

Reviews

4.7

Star rating

#26

Rank in Benefits Administration

Pros and cons

Pros

  • Ease of Use
  • Simple
  • Time Tracking
  • Ease of Understanding
  • Tracking Ease
  • Navigation Ease

Cons

  • Limited Admin Control
  • Software Glitches

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for EPAY HCM.

Page views and citations · EPAY HCM

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from EPAY HCM.

Key stats

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80

Enterprise

11

Adoption by company size

SegmentShare of reviews
Small Business25.9%
Mid-Market31.0%
Enterprise43.0%

Quarterly history

QuarterReviewsStar rating

Satisfaction ratings

Ease of Use9.3
Ease of Setup8.7
Quality of Support9.6
Meets Requirements9.4

What reviewers say

Superb customer support and service

5.0

“EPAY is bar none the best support system! With 24/7 service! I've had several issues over the years of using them and they surpass my expectations every time! I highly recommend using them for all your needs.”

Account Coordinator Southwest Region

Pleasent friendly and kind

5.0

“i have found out if you work with the time clock it is alot better the experience i had with the person helping me fix the issue had far more knowledge than i expected it was very nice he was very good to work with”

Account manager

Excellent experience

5.0

“I received a quick and satisfactory response, I feel satisfied and grateful to receive a quick solution to my issue”

recruiter