
EPAY HCM
160
Reviews
4.7
Star rating
#26
Rank in Benefits Administration
Pros and cons
Pros
- Ease of Use
- Simple
- Time Tracking
- Ease of Understanding
- Tracking Ease
- Navigation Ease
Cons
- Limited Admin Control
- Software Glitches
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
—
80
Enterprise
11
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 25.9% |
| Mid-Market | 31.0% |
| Enterprise | 43.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|
Satisfaction ratings
Ease of Use9.3
Ease of Setup8.7
Quality of Support9.6
Meets Requirements9.4
What reviewers say
Superb customer support and service
5.0
“EPAY is bar none the best support system! With 24/7 service! I've had several issues over the years of using them and they surpass my expectations every time! I highly recommend using them for all your needs.”
Pleasent friendly and kind
5.0
“i have found out if you work with the time clock it is alot better the experience i had with the person helping me fix the issue had far more knowledge than i expected it was very nice he was very good to work with”
Excellent experience
5.0
“I received a quick and satisfactory response, I feel satisfied and grateful to receive a quick solution to my issue”