G2 Vendor Directory

isolved

by isolved HCM

1,333

Reviews

4.3

Star rating

#11

Rank in Healthcare HR

Pros and cons

Pros

  • Customer Support
  • Helpful
  • Ease of Use
  • Response Time
  • Payroll
  • Comprehensive Features

Cons

  • Poor Customer Support
  • Not Intuitive
  • Limited Features
  • Not User-Friendly
  • Missing Features
  • Limited Customization

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for isolved.

Page views and citations · isolved

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from isolved.

Key stats

-65.7%

51

Mid-Market

21

Adoption by company size

SegmentShare of reviews
Small Business41.6%
Mid-Market55.2%
Enterprise3.2%

Quarterly history

QuarterReviewsStar rating
2024 Q4304.1
2025 Q1244.5
2025 Q2434.4
2025 Q3244.2
2025 Q4754.1
2026 Q1293.9
2026 Q2353.9
2026 Q3124.0

Satisfaction ratings

Ease of Use8.4
Ease of Setup8.2
Quality of Support8.7
Meets Requirements8.8

What reviewers say

Great One-Stop HR Suite, But the ATS Feels Old-School and Lacks AI

3.0

“ATS, Learning Platform, Payroll, etc - one stop shop. However, does not seem to be advanced enough with Ai or efficient practices to go through applicants, etc.”

Human Resources

Strong AI, But Feels Too Non-Human and Over-Automated

2.5

“I like how organized the layout is. I think that the colors and where everything is sort of separates itself from different websites. It also has a strong AI component to it.”

District Recruiting Specialist

Effortless Payroll Access, Though PTO Requests Could Be Clearer

4.5

“I find isolved super user friendly and pretty frictionless. I can access my information, request things, and submit information without problems. I can get my latest pay stub and tax statements through the portal right away, then download and send them to the people who need them”

Director of Events