Usersnap

#19 in Enterprise Feedback Management

Perg, Austria

Products on G2

Total reviews

4.5

Avg. star rating

Usersnap ranks #19 in Enterprise Feedback Management.
Usersnap's 1 product span 5 categories on G2.
Small Business is the largest segment among reviewers, at 64.5%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Usersnap's products.

Page views and citations · Usersnap

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

Luciq

1 switched

UserVoice

1 switched

Losing to

Based on reviewers of other products who said they switched from Usersnap.

Userback

Ybug

Survicate

Gleap

UserGuiding

Key stats

—

#19

Small Business

2013

Perg, Austria

Adoption by company size

Segment	Share of reviews
Small Business	64.5%
Mid-Market	29.0%
Enterprise	6.5%

Quarterly history

Quarter	Total reviews	Avg. rating
2025 Q1	2	4.5
2025 Q3	1	4.0
2025 Q4	1	—
2026 Q3	1	4.5

About Usersnap

Usersnap is a customer feedback and bug tracking tool designed to enhance the development and design process. It enables teams to capture visual feedback directly from users through screenshots, annotations, and comments. By integrating with various project management and collaboration tools, Usersnap streamlines communication between developers, designers, and stakeholders, facilitating a more efficient workflow. The platform is particularly beneficial for web and app development projects, helping teams prioritize and address user feedback effectively. For more information, visit their website at https://usersnap.com/.

Products

Usersnap

by Usersnap · 93 reviews

4.5

Showing 1 of 1

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