Userback
#5 in Enterprise Feedback Management1
Products on G2
291
Total reviews
4.7
Avg. star rating
- Userback ranks #5 in Enterprise Feedback Management.
- Reviews across Userback's portfolio declined 93.3% quarter-over-quarter.
- Userback's 1 product span 7 categories on G2.
- Small Business is the largest segment among reviewers, at 88.8%.
Traffic & LLM citations
Source: G2 review data
Key stats
-93.3%
#5
7
Small Business
2014
5
Brisbane
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 88.8% |
| Mid-Market | 8.2% |
| Enterprise | 3.0% |
Quarterly history
| Quarter | Total reviews | Avg. rating |
|---|---|---|
| 2024 Q4 | 1 | 5.0 |
| 2025 Q1 | 4 | 4.8 |
| 2025 Q2 | 2 | 5.0 |
| 2025 Q3 | 2 | 4.8 |
| 2025 Q4 | 59 | 4.6 |
| 2026 Q1 | 4 | 4.9 |
| 2026 Q2 | 45 | 4.6 |
| 2026 Q3 | 3 | 4.8 |