Unanet CRM
264
Reviews
4.0
Star rating
#3
Rank in Construction CRM
Pros and cons
Pros
- Ease of Use
- CRM Integration
- Tracking
- Client Management
- Features
- Helpful
Cons
- Poor Reporting
- Not User-Friendly
- Complex Usability
- Learning Curve
- Update Issues
- Slow Performance
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
-91.9%
26
Mid-Market
14
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 19.1% |
| Mid-Market | 68.3% |
| Enterprise | 12.6% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 16 | 4.1 |
| 2025 Q1 | 7 | 3.6 |
| 2025 Q2 | 39 | 4.2 |
| 2025 Q3 | 1 | 1.0 |
| 2025 Q4 | 3 | 3.8 |
| 2026 Q1 | 6 | 3.6 |
| 2026 Q2 | 37 | 3.8 |
| 2026 Q3 | 3 | 4.3 |
Satisfaction ratings
Ease of Use7.8
Ease of Setup7.3
Quality of Support7.8
Meets Requirements8.3
What reviewers say
Customizable, Easy Search, and Great for Organizing Project Data
4.0
“Customizable and easy to search, with lots of categories for saving project data.”
An Organized, Secure Hub for Leads and Team Collaboration
4.0
“Having one organized place to manage all my leads, contacts and opportunities is very helpful. Being able to have my coworkers access the same secure information is even better!”
Centralized Data with Powerful Reporting
4.0
“I like the reports in Unanet CRM by Cosential. They are helpful for running multi-factor searches, like finding superintendents with athletic experience and over 5 years of experience. This feature is really useful for us.”