G2 Vendor Directory
106

Reviews

4.7

Star rating

#14

Rank in Business Instant Messaging

Pros and cons

Pros

  • Ease of Use
  • Security
  • Communication
  • File Sharing
  • Setup Ease
  • Performance

Cons

  • Lack of Features
  • User Interface Issues
  • Missing Features
  • Performance Issues
  • Limited Options
  • Integration Issues

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Troop Messenger.

Page views and citations · Troop Messenger

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Key stats

-30.0%

87

Mid-Market

6

Adoption by company size

SegmentShare of reviews
Small Business43.1%
Mid-Market47.1%
Enterprise9.8%

Quarterly history

QuarterReviewsStar rating
2025 Q225.0
2025 Q464.7
2026 Q175.0
2026 Q2104.8
2026 Q374.8

Satisfaction ratings

Ease of Use9.6
Ease of Setup9.7
Quality of Support9.6
Meets Requirements9.5

What reviewers say

The easiest way to share and discuss our data reports.

5.0

“As an analytics team, we constantly deliver complex data models, visual dashboards, and performance audits. Troop Messenger makes distributing these large datasets effortless. The built-in document preview feature lets team members review data sheets directly inside the chat inte”

Payroll executive

Speeds up client deals and team proposals with smart AI tools

5.0

“In business development, speed is everything. Troop Messenger allows our team to turn around prospect answers and proposal docs instantly. The internal messaging is fast, but what really sets it apart is how effortlessly we can organize deal-specific group chats. It keeps our acc”

Content Marketer

A reliable chat tool that keeps our dev team connected.

5.0

“Our engineering team needed a secure, low-latency platform to discuss model training updates, share dataset links, and review technical documentation. Troop Messenger’s search functionality is incredibly precise retrieving past technical notes, specs, or shared code snippets take”

Sales Executive