G2 Vendor Directory

SinglePlatform

by TripAdvisor Media Group

16

Reviews

2.7

Star rating

#137

Rank in Social Media Management

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for SinglePlatform.

      Page views and citations · SinglePlatform

      Source: G2 review data

      Losing to

      Based on reviewers of other products who said they switched from SinglePlatform.

      Key stats

      —

      -27

      Small Business

      3

      Adoption by company size

      SegmentShare of reviews
      Small Business56.3%
      Mid-Market37.5%
      Enterprise6.3%

      Quarterly history

      QuarterReviewsStar rating

      Satisfaction ratings

      Ease of Use7.0
      Ease of Setup9.0
      Quality of Support6.1
      Meets Requirements6.9

      What reviewers say

      Would not recommend Single Platform or Trip Advisor

      0.0

      “Can't say I like anything about SinglePlatform. I have been attempting to demo the platform with no response from their customer service reps.”

      User

      Not helpful for business - Steer clear of Single Platform

      1.0

      “Their customer service agents are courteous and somewhat helpful however there does seem to be a disconnect between these agents and the management.”

      Sales Associate

      Easy to use but limiting

      3.5

      “I think it is extremely easy to use and intuitive making it a great solution for older businesses or ones that don't have the capacity for true marketing people.”

      Marketing Coordinator