Alchemer Listings Management
Reviews
Star rating
Rank in Store Locator
Pros and cons
Pros
- Customer Support
- Helpful
- Review Management
- Ease of Use
- Customer Service
- Centralized Management
Cons
- Social Media Integration
- Missing Features
- Review Management
- Social Media Limitations
- High Pricing
- Upload Issues
Traffic & LLM citations
Source: G2 review data
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 23.1% |
| Mid-Market | 44.0% |
| Enterprise | 32.9% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q1 | 13 | 4.3 |
| 2025 Q2 | 7 | 4.6 |
| 2025 Q3 | 1 | 4.0 |
| 2026 Q1 | 1 | 5.0 |
Satisfaction ratings
What reviewers say
Love the software, the support team, and how user friendly it is!
“I like how easy it is to use and understand! Responding to reviews and seeing logistics is super easy! The support team is amazing as well and I love working with Elle Trout! I am new to using Chatmeter and I find it easy to use and the mu,ber of features are great!”
Significant Decline in Support and Reliability
“What a complete 180 from my initial review. All of the positives we previously experienced relied on a single employee, who is no longer with the organization. In just six months, we've worked with three new staff members, and they frequently fail to show up to the meetings they ”
Marketing Assistant
“Chatmeter makes my process of responding to and escalating reviews much more efficient and effective. I also love utilizing the Google posts feature. Our company rep is wonderful and does a great job resolving any issues we have had.”