Tracker
138
Reviews
4.6
Star rating
#20
Rank in Staffing
Pros and cons
Pros
- Customer Support
- Helpful
- Comprehensive Features
- Reporting
- User Interface
- Time-saving
Cons
- Poor Customer Support
- Improvement Needed
- Learning Curve
- Complexity
- Performance Lag
- Difficulty Understanding
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
-50.0%
70
Small Business
6
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 82.2% |
| Mid-Market | 17.0% |
| Enterprise | 0.7% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 2 | 4.3 |
| 2025 Q2 | 4 | 4.0 |
| 2025 Q3 | 1 | 5.0 |
| 2025 Q4 | 1 | 0.0 |
| 2026 Q1 | 2 | 5.0 |
| 2026 Q2 | 2 | 4.8 |
| 2026 Q3 | 1 | 5.0 |
Satisfaction ratings
Ease of Use9.1
Ease of Setup9.0
Quality of Support9.5
Meets Requirements9.1
What reviewers say
Best-in-Market All-in-One CRM
4.5
“all in 1 place CRM .. this one is the best available in the market”
Outstanding Support, Smooth Integrations, and Easier Workflows
5.0
“Customer Support is outstanding. Good integrations and feedback from 3rd parties is helpful. Easy navigation and improvement in workflow.”
A system that has failed to keep up with the time
0.0
“Honestly, nothing. I’ve tried to find a redeeming feature, and there isn’t one that actually helps me as a working recruiter. Anything they claim as a “best feature” is either outdated, clunky, or buried under so many rules and clicks that it becomes useless in real workflow.”