Tiledesk S.r.l.

#12 in Multilingual Customer Support

Milan, Lombardy

Products on G2

Total reviews

4.8

Avg. star rating

Tiledesk ranks #12 in Multilingual Customer Support.
Tiledesk S.r.l.'s 1 product span 5 categories on G2.
Small Business is the largest segment among reviewers, at 77.3%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Tiledesk S.r.l.'s products.

Page views and citations · Tiledesk S.r.l.

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

Zendesk

BotStar

Botpress

HubSpot

Losing to

Based on reviewers of other products who said they switched from Tiledesk S.r.l..

Botpress

1 switched

Key stats

—

#12

Small Business

2020

Milan, Lombardy

Adoption by company size

Segment	Share of reviews
Small Business	77.3%
Mid-Market	22.7%
Enterprise	0.0%

Quarterly history

Quarter	Total reviews	Avg. rating
2024 Q4	5	5.0
2025 Q1	2	5.0
2026 Q1	1	5.0

About Tiledesk S.r.l.

Tiledesk Srl is a company that specializes in providing an integrated platform for customer engagement through AI-powered chatbots and live chat solutions. Their platform enables businesses to implement real-time communication with customers across multiple messaging channels, including websites, mobile apps, and popular social media platforms. Tiledesk offers tools for automating customer support, enhancing user interaction, and improving overall customer service efficiency. The company focuses on delivering customizable and scalable solutions for businesses of all sizes to enhance their digital communication strategies.

Products

Tiledesk

by Tiledesk S.r.l. · 23 reviews

4.8

Showing 1 of 1

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