G2 Vendor Directory

The Customer Factor

by TheCustomerFactor.com

10

Reviews

4.6

Star rating

#93

Rank in Field Service Management

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for The Customer Factor.

      Page views and citations · The Customer Factor

      Source: G2 review data

      Winning from

      Based on reviewers who said they switched from another product.

      Losing to

      Based on reviewers of other products who said they switched from The Customer Factor.

      Key stats

      —

      70

      Small Business

      1

      Adoption by company size

      SegmentShare of reviews
      Small Business80.0%
      Mid-Market20.0%
      Enterprise0.0%

      Quarterly history

      QuarterReviewsStar rating

      Satisfaction ratings

      Ease of Use8.2
      Ease of Setup8.6
      Quality of Support8.8
      Meets Requirements9.1

      What reviewers say

      The Customer Factor is a report and totals organizer

      5.0

      “I like the interface of this software, it's a useful tool, where you can choose ways to organize what time, see the monthly / weekly / daily totals, find customers is also pretty simple, the option of processing credit cards is easy and fast, nothing complicated programming, payr”

      Brand and Digital Content Manager

      Manage your financial processes and improve your productivity

      5.0

      “It is software that helps us to manage services and improve the productivity of the company, is also a simple way to track customers. It is very useful for my business.”

      Corporate Communications Manager

      "Incredible Customer Relation Manager and scheduler"

      5.0

      “There are such huge numbers of highlights, the auto-messaging, bunch charging and Mastercard processing, the survey/input segment. Simple approach to monitor every one of your clients and calendar arrangements.”

      Customer Support Specialist