G2 Vendor Directory

NiceJob

by Paystone

426

Reviews

4.8

Star rating

#4

Rank in Customer Advocacy

Pros and cons

Pros

  • Ease of Use
  • Review Increase
  • Review Management
  • Easy Setup
  • Helpful
  • Automation

Cons

  • Missing Features
  • Expensive
  • High Pricing
  • Contact Management
  • Communication Delays
  • Review Management

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for NiceJob.

Page views and citations · NiceJob

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from NiceJob.

Key stats

-71.4%

89

Small Business

4

Adoption by company size

SegmentShare of reviews
Small Business94.9%
Mid-Market4.6%
Enterprise0.5%

Quarterly history

QuarterReviewsStar rating
2024 Q4235.0
2025 Q194.9
2025 Q4424.7
2026 Q274.7
2026 Q324.8

Satisfaction ratings

Ease of Use9.5
Ease of Setup9.6
Quality of Support9.7
Meets Requirements9.5

What reviewers say

Nice Job Delivers Real Reviews Without Bugging Customers

5.0

“I've tried a lot of shady PR companies, most of which will literally try to help you cheat and do things in a way that doesn't build a healthy domain reputation. I stayed with Nice Job all of these years because they maintained the ability to not bother my customers, but still be”

IT

Automated Review Requests That Deliver, With Timing and Alert Gaps

4.5

“I use NiceJob to automate my customer review process. It takes asking for and coordinating review requests off me and my team, and sends a request automatically when we close a job. Its communication process turns about one in every five requests into actual reviews. I like the f”

Verified reviewer

Automatic Review Requests That Save Me Time

5.0

“I like that it automatically requests reviews. I’m very busy during the day, so it’s nice to know that my review requests are taken care of.”

Owner