SumUp
24
Reviews
4.6
Star rating
#4
Rank in Retail POS
Pros and cons
Pros
- Speed
- Features
- User Interface
- Ease of Use
- Payment Convenience
- Payment Processing
Cons
- Poor Customer Support
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
—
75
Small Business
2
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 95.8% |
| Mid-Market | 4.2% |
| Enterprise | 0.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2026 Q3 | 19 | 4.9 |
Satisfaction ratings
Ease of Use9.7
Ease of Setup9.9
Quality of Support8.4
Meets Requirements9.3
What reviewers say
Easy Setup, Delayed Payments
4.5
“I like that SumUp is very easy to set up for an account, which makes getting started a breeze. The easy handling of payments is another feature I appreciate.”
Easy to Use
5.0
“Is easy to use and provides all the important information to manage my sales.”
Instant payouts and real-time inventory tracking—Sumup makes selling easy
5.0
“As a consignor with Sumup, I get my sales money instantly, instead of waiting for a check from my Consignee. I get to see my inventory and sales movement instantly. Very easy to use and drives me more sales compared to only accepting cash or other modes of digital payments. I als”