Zettle by PayPal
34
Reviews
4.4
Star rating
#3
Rank in Retail POS
Pros and cons
Pros
- Ease of Use
- Payment Processing
- Payment Convenience
- Convenience
- Simple
- Sales Tracking
Cons
- Payment Issues
- Poor Customer Support
- Setup Difficulty
- Integration Issues
- Connectivity Issues
- Slow Performance
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
-50.0%
59
Small Business
2
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 87.5% |
| Mid-Market | 6.3% |
| Enterprise | 6.3% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q4 | 11 | 4.4 |
| 2026 Q1 | 7 | 4.6 |
| 2026 Q2 | 2 | 4.0 |
| 2026 Q3 | 1 | 5.0 |
Satisfaction ratings
Ease of Use9.3
Ease of Setup9.2
Quality of Support8.6
Meets Requirements9.2
What reviewers say
Easy Mobile Card Payments with PayPal Transfers
4.0
“I like that there is an app that collects the payment and then you can send it to your PayPal account. It's a great way to accept credit cards for sales using your mobile phone.”
Zettle Made Fundraisers Easy to Run and Simple for Volunteers to Learn
4.0
“Zettle is an app that we used at several fundraisers. The cost were on par. The product was easy to teach new volunteers.”
Easy to Use, Fast Payments, and Flexible Options with Zettle
4.5
“Easy to use. It doesn’t take long to pay. Zettle has many options to use, so I can pay in the way that works best for me.”