SolarWinds IT Incident Response (Squadcast)
310
Reviews
4.4
Star rating
#17
Rank in AI SRE Tools
Pros and cons
Pros
- Ease of Use
- Alert Management
- Incident Management
- Integrations
- Features
- On-Call Services
Cons
- Notification Issues
- Alert Overload
- Missing Features
- Scheduling Issues
- Feature Issues
- Call Issues
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
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61
Mid-Market
4
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 41.0% |
| Mid-Market | 49.7% |
| Enterprise | 9.4% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 4 | 4.6 |
| 2025 Q4 | 1 | 4.0 |
| 2026 Q1 | 1 | 5.0 |
Satisfaction ratings
Ease of Use8.8
Ease of Setup9.0
Quality of Support9.0
Meets Requirements8.9
What reviewers say
Powerful On-Call Scheduling, Smart Alert Routing, and Seamless Monitoring Integrations
5.0
“On-call scheduling/rotations Alert routing intelligence Incident response workflows Integrations with monitoring tools”
Effortless Implementation and Feature-Rich Integration
4.0
“easy to implement and use. Has mutiple features and easy to integrate.”
Easy to set up and maintain incident management
4.0
“Squadcast helps us respond to incidents in our software promptly, before they become a significant issue for our users. Squadcast can take inputs from various monitoring tools that we have and its easy to set up rotas and overrides for who should be alerted for different types of”