ServiceNow Cloud Observability (formerly LightStep)
20
Reviews
4.6
Star rating
#24
Rank in Log Monitoring
Pros and cons
Pros
Cons
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
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74
Enterprise
7
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 20.0% |
| Mid-Market | 35.0% |
| Enterprise | 45.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|
Satisfaction ratings
Ease of Use9.3
Ease of Setup9.0
Quality of Support9.7
Meets Requirements9.2
What reviewers say
One of the best tool for developers!
4.0
“Lightstep is one of the best logs tracing tool in the market. I like it's easy to integrate capabilities which allow me to integrate this with my application and monitor logs.”
Excellent tool for logs tracing!!
4.5
“Lightstep is the best tool available in the market. I like it's capabilities for logs tracing and matrix generation which makes developers job easy for troubleshooting issues if any error comes.”
Fabulous tool for tracing issues!!
4.0
“I like the capability of integrating lightstep with any other platforms with few easy steps and allow to generate metrix and tracing. It helped me to troubleshoot issues quickly.”