G2 Vendor Directory

Splunk On-Call

by Cisco

52

Reviews

4.5

Star rating

#26

Rank in IT Alerting

Pros and cons

Pros

  • Alerting System
  • Alert Management
  • Incident Management
  • Flexibility
  • Customization
  • Integrations

Cons

  • Missing Features
  • Limited Features
  • Notification Issues
  • Feature Limitations
  • Technical Issues
  • Difficult Customization

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Splunk On-Call.

Page views and citations · Splunk On-Call

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from Splunk On-Call.

Key stats

—

67

Mid-Market

2

Adoption by company size

SegmentShare of reviews
Small Business19.2%
Mid-Market46.2%
Enterprise34.6%

Quarterly history

QuarterReviewsStar rating
2026 Q122.3

Satisfaction ratings

Ease of Use8.8
Ease of Setup9.1
Quality of Support9.2
Meets Requirements9.0

What reviewers say

Splunk On call Makes Escalations and Incident Tracking Easy

4.5

“The way we can organize the escalation policy in Splunk On call. It helps to prevent issues when On call Person is not available. The integrations which will be helpful to get notified from many different platforms not just one. Also, the timeline to verify any past incidents occ”

Senior Application Support Engineer

The splunk on call tool - powerful and reliable solution.

5.0

“It has greatly enhanced our incident management process. The flexibility and configurability of this tool are truly commendable. The robust notification system ensures that our on-call member never misses the critical alerts which helps us to mitigate the issue as earliest to”

Site Reliability Engineer

Awesome experience with alerting and incident reviews

5.0

“As an DevOps Engineer , one must look back into the beautiful features of using the splunk on call as it provides best experience in empowering the devops and support team to contribute with the quick alerting and incident review mechanism. It is helpful in remediating the prod i”

Senior Specialist IT