Opsgenie
Reviews
Star rating
Rank in IT Alerting
Pros and cons
Pros
- Alert Management
- Features
- Automation
- Alerting System
- Ease of Use
- Integrations
Cons
- Learning Curve
- Steep Learning Curve
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 28.3% |
| Mid-Market | 54.7% |
| Enterprise | 17.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q1 | 1 | 5.0 |
| 2025 Q4 | 1 | 4.0 |
| 2026 Q2 | 4 | 3.9 |
Satisfaction ratings
What reviewers say
Great Integrations, but Alert Noise and Routing Need Improvement
“Seamless integration with jira, confluence, slack. Intuitive UI/UX.”
Simple Integration, Effective On-Call Alerts
“I like that Opsgenie is a simple app with deep integration with other tools. Its ability to integrate with other alerting tools to notify on-call personnel is a valuable feature. Additionally, I found the initial setup to be super easy.”
Effortless On-Call Management with Opsgenie Integration
“Opsgenie (name is changing to Operations inside of Atlassian) is a great feature inside of the Atlassian JSM suite to help manage our rotating on-call. It is easy to use, every week we can use it to provide off-hours customer support.”