The Receptionist
432
Reviews
4.8
Star rating
#9
Rank in Visitor Management
Pros and cons
Pros
- Ease of Use
- Easy Setup
- Customer Support
- Intuitive
- Simple
- Implementation Ease
Cons
- Limited Customization
- Lack of Customization
- Location Issues
- Expensive
- Limited Features
- Insufficient Information
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
—
87
Mid-Market
1
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 41.4% |
| Mid-Market | 51.9% |
| Enterprise | 6.7% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 5 | 4.4 |
| 2025 Q1 | 10 | 4.7 |
| 2025 Q2 | 8 | 5.0 |
| 2025 Q3 | 10 | 4.8 |
| 2025 Q4 | 7 | 4.6 |
| 2026 Q1 | 2 | 4.8 |
Satisfaction ratings
Ease of Use9.6
Ease of Setup9.4
Quality of Support9.7
Meets Requirements9.4
What reviewers say
Instant Visitor Notifications Make a Difference
4.5
“We really appreciate receiving notifications about our visitors, as well as having the option to notify them immediately.”
Highly Customizable and Effortless to Use
5.0
“Very customizable and easy to use. Maybe add a dual screen function for a weather app on the side?”
User-Friendly Visitor Management with Excellent Support
4.0
“We like that all visitors are documented online instead of paper like we used to have. The receptionist can notify an employee when they have a visitor. There is a QR code to scan in. The system is very user friendly and was easy to implement. We use the Receptionist on a daily b”