Certain
Reviews
Star rating
Rank in Event Marketing
Pros and cons
Pros
- Customer Support
- Ease of Use
- Customization
- Customizability
- Response Time
- Helpful
Cons
- Confusing Processes
- Learning Curve
- Platform Limitations
- Limited Customization
- Missing Features
- Steep Learning Curve
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 38.0% |
| Mid-Market | 26.4% |
| Enterprise | 35.7% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 5 | 4.2 |
| 2025 Q1 | 6 | 4.5 |
| 2025 Q4 | 7 | 4.8 |
| 2026 Q1 | 9 | 4.1 |
| 2026 Q2 | 11 | 3.8 |
| 2026 Q3 | 2 | 4.5 |
Satisfaction ratings
What reviewers say
Excellent Continuing Education Reports—and Flexible Pricing That Fits Our Budget
“I used Certain with a former company, as I moved to a new company and we used an app for our events, I realized we were missing the Continuing Education report feature that Certain offers and does an excellent job with. Certain was able to work with us and our budget to offer thi”
Powerful All-in-One Event Management with Live Stats and a Mobile App
“A full-blown system that covers everything from pre-event management through the event itself, including live stats and a mobile app.”
Highly Customizable Events, but a Dated and Clunky Interface
“You can customize all parts of the event experience like the registration page, confirmation email and signing up for sessions. Makes it easy to create an experience that's unique to the event's needs.”