Kastle
189
Reviews
4.6
Star rating
#2
Rank in Physical Security
Pros and cons
Pros
- Ease of Use
- Customer Support
- Helpful
- Access Control
- Reliability
- Security
Cons
- Poor Customer Support
- Access Issues
- Expensive
- Inaccurate Detection
- Miscommunication
- Complexity
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
+500.0%
72
Mid-Market
3
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 40.8% |
| Mid-Market | 50.0% |
| Enterprise | 9.2% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 26 | 4.8 |
| 2025 Q1 | 20 | 4.3 |
| 2025 Q2 | 21 | 4.5 |
| 2025 Q3 | 21 | 4.6 |
| 2025 Q4 | 21 | 4.4 |
| 2026 Q1 | 13 | 4.8 |
| 2026 Q2 | 3 | 4.2 |
| 2026 Q3 | 18 | 4.7 |
Satisfaction ratings
Ease of Use9.3
Ease of Setup9.2
Quality of Support9.3
Meets Requirements9.4
What reviewers say
User-Friendly Solution for Office Issues
4.5
“I find Kastle to be very friendly, especially in the shelter. It's easy enough to set up with no problems or difficulties, which I appreciate.”
Professional, Accurate Kastle Service with Proactive Support
4.5
“Kastle service is professional, accurate and 100% active supporting the security and business performance”
Kastle Presence Makes Access Effortless and Convenient
4.5
“The convenience of being able to use the Kastle Presence app. Not having to reach into my bag to get the phone out allows for an elegant access solution.”