G2 Vendor Directory

Sendbird

#13 in Communication Platform as a Service (CPaaS)

San Mateo, California

1

Products on G2

124

Total reviews

4.6

Avg. star rating

  • Sendbird ranks #13 in Communication Platform as a Service (CPaaS).
  • Sendbird's 1 product span 5 categories on G2.
  • Mid-Market is the largest segment among reviewers, at 47.9%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Sendbird's products.

Page views and citations · Sendbird

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

Losing to

Based on reviewers of other products who said they switched from Sendbird.

Key stats

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#13

5

Mid-Market

2013

259

San Mateo, California

$1.6K

Adoption by company size

SegmentShare of reviews
Small Business32.2%
Mid-Market47.9%
Enterprise19.8%

Quarterly history

QuarterTotal reviewsAvg. rating
2024 Q4194.8
2025 Q133.2
2025 Q284.6
2025 Q374.6
2025 Q4244.8