SAP Customer Identity and Access Management
Reviews
Star rating
Rank in Customer Identity and Access Management (CIAM)
Pros and cons
Pros
- Customer Support
- Helpful
- Ease of Use
- Learning
- Tools
- Security Protection
Cons
- Complexity
- Expensive
- Complex Setup
- Integration Issues
- Complexity Issues
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 20.0% |
| Mid-Market | 33.3% |
| Enterprise | 46.7% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|
Satisfaction ratings
What reviewers say
Easy Customer Understating and Consent Marketing Made Easy With SAP Customer Data
“When it comes to growing custom base, SAP Customer Data makes it easy thanks to consent marketing With SAP Customer Data, we have an easy time understanding our customers Thanks to this tool, we have made it easy to build Customer relationships”
Customer engagement has improved significantly, and we have more satisfied customers now
“We deal with hundreds of customers, and the product helps us fulfill their expectations as their chosen business partner”
Good program that is essential for managing customer data.
“It offers an easy-to-use UI. I love that the learning curve is minimal and I was ready to go in no time. When I needed help, customer service was prompt. Using analytics, I've understood many of my consumers. Most problems can be handled through data analysis.”