Salesforce Partner Cloud (formerly Salesforce PRM)
361
Reviews
4.3
Star rating
#2
Rank in Partner Relationship Management (PRM)
Pros and cons
Pros
- Partner Management
- Ease of Use
- Collaboration Efficiency
- Integration Capabilities
- Centralized Data Management
- Features
Cons
- Complex Setup
- Learning Curve
- Expensive
- Difficult Setup
- Limited Customization
- Poor UI
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
+2733.3%
51
Mid-Market
3
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 26.2% |
| Mid-Market | 43.2% |
| Enterprise | 30.6% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 2 | 4.5 |
| 2025 Q1 | 2 | 4.5 |
| 2025 Q2 | 55 | 4.5 |
| 2025 Q3 | 6 | 4.8 |
| 2025 Q4 | 21 | 4.4 |
| 2026 Q1 | 2 | 5.0 |
| 2026 Q2 | 3 | 5.0 |
| 2026 Q3 | 85 | 4.2 |
Satisfaction ratings
Ease of Use8.7
Ease of Setup8.5
Quality of Support8.6
Meets Requirements9.0
What reviewers say
Unified Partner + CRM Data in One Place
5.0
“Unified partner + CRM data Partner Community/Experience Cloud portals”
Intuitive, Genuinely Useful Tool That Keeps Our Partners Happier
5.0
“It’s a very intuitive and genuinely useful tool. Our partners have been much happier since we started using it.”
Simplifies Partner Site Access, but User Account Setup Is Tedious
3.0
“It helps our partners access our sites more easily, making the overall experience simpler to use.”