G2 Vendor Directory

Salesforce Education Cloud

by Salesforce

42

Reviews

4.2

Star rating

#3

Rank in Admissions and Enrollment Management

Pros and cons

Pros

  • Security
  • Student Management
  • Payment Management
  • Device Management
  • Features
  • Customization

Cons

  • Time-Consuming
  • Data Management
  • Update Issues

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Salesforce Education Cloud.

Page views and citations · Salesforce Education Cloud

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from Salesforce Education Cloud.

Key stats

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37

Mid-Market

4

Adoption by company size

SegmentShare of reviews
Small Business14.3%
Mid-Market50.0%
Enterprise35.7%

Quarterly history

QuarterReviewsStar rating
2025 Q424.3
2026 Q115.0

Satisfaction ratings

Ease of Use9.0
Ease of Setup7.8
Quality of Support8.7
Meets Requirements9.0

What reviewers say

Great Education-Focused System, But Needs Customization Due to Its Newness

4.0

“Having an education focused system with objects that relate directly to my work”

Director/Senior Systems Administrator

Salesforce education cloud for University Students

4.5

“It offers education management services for K12, Colleges as well as universities. Students, faculty, alumni, and administration can work smarter and will save time and effort. Salesforce CRM provides complete package for University to manage the core departments as well as admis”

Head of Department

Easy to navigate.

5.0

“Was not hard to understand how the app works. Easy to navigate and if I had to explain to anyone how to use it I would feel confident in doing so. Compared to others I think this would be on the top of my list.”

CUSTOMER SERVICES