Retently
31
Reviews
4.7
Star rating
#24
Rank in Experience Management
Pros and cons
Pros
- User Interface
- Automation
- Effective
- Helpful
- Customer Support
- Time-saving
Cons
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
—
84
Mid-Market
2
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 44.8% |
| Mid-Market | 55.2% |
| Enterprise | 0.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q4 | 1 | 5.0 |
| 2026 Q3 | 1 | 5.0 |
Satisfaction ratings
Ease of Use9.2
Ease of Setup9.9
Quality of Support9.3
Meets Requirements8.9
What reviewers say
Decent product, But Terrible Service and Lack of Understanding
1.5
“As a startup doing feedback management for the first time, we compared many software and found Renetly suited to our needs. It's simple and easy to execute. Does the job well based on the trials we took”
Awesome app & support!
5.0
“Our company has been using Retently for a while now, the app works great, BUT it is the support that is fantastic! Quick, detail-oriented, very helpful.”
Retently is so user friendly and the customer service is excellent!
5.0
“I originally reviewed several products offering the same or a similar solution. I found Retently the most user friendly experience.”