Retently

#24 in Experience Management

Mountain View, California

Products on G2

Total reviews

4.7

Avg. star rating

Retently ranks #24 in Experience Management.
Retently's 1 product span 2 categories on G2.
Mid-Market is the largest segment among reviewers, at 55.2%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Retently's products.

Page views and citations · Retently

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

Qualtrics

1 switched

Losing to

Based on reviewers of other products who said they switched from Retently.

AskNicely

2 switched

Zonka Feedback

1 switched

Survicate

1 switched

Key stats

—

#24

Mid-Market

2015

Mountain View, California

Adoption by company size

Segment	Share of reviews
Small Business	44.8%
Mid-Market	55.2%
Enterprise	0.0%

Quarterly history

Quarter	Total reviews	Avg. rating
2025 Q4	1	5.0
2026 Q3	1	5.0

About Retently

Retently is a powerful customer feedback management tool designed to help businesses capture, manage, and analyze customer satisfaction metrics efficiently. Their platform, accessible at [https://retently.com](https://retently.com), specializes in sending out customized surveys and collecting feedback through various channels to help you gauge customer loyalty and sentiment over time. Key features include Net Promoter Score (NPS) surveys, customer satisfaction score (CSAT) surveys, and the ability to integrate feedback into everyday business processes. Retently offers rich analytics that provides insights into customer retention, helps identify detractors and promoters, and enables companies to act on feedback effectively to improve their products and services.

Products

Retently

by Retently · 31 reviews

4.7

Showing 1 of 1

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