G2 Vendor Directory
29

Reviews

4.2

Star rating

#94

Rank in Chatbots

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for Cohere.

      Page views and citations · Cohere

      Source: G2 review data

      Winning from

      Based on reviewers who said they switched from another product.

      Key stats

      —

      43

      Small Business

      2

      Adoption by company size

      SegmentShare of reviews
      Small Business75.9%
      Mid-Market24.1%
      Enterprise0.0%

      Quarterly history

      QuarterReviewsStar rating
      2026 Q3274.2

      Satisfaction ratings

      Ease of Use8.6
      Ease of Setup8.4
      Quality of Support8.2
      Meets Requirements8.8

      What reviewers say

      Cohere’s Security and Trust Shine with Strong Features

      4.5

      “The best thing about Cohere is it's security and trust and also the strong features.”

      Institutional Sales Manager

      Powerful AI Marketing Chatbot, but the UI Takes Time to Master

      3.5

      “I like that it is a AI based chatbot, software to solve real world marketing problems, good for enterprises, research students and new age product marketers.”

      Business Development Manager

      Essential AI Reranking for Precise Claims Processing

      4.0

      “In our insurance claims backend, we use vector databases to search through thousands of parsed claim files. I like how the Cohere Rerank API acts as the final quality control layer in our FastAPI architecture. Instead of just relying on the standard vector keyword similarity, Coh”

      SWE