G2 Vendor Directory

Qiscus

by Qiscus

23

Reviews

4.3

Star rating

#119

Rank in Live Chat

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for Qiscus.

      Page views and citations · Qiscus

      Source: G2 review data

      Winning from

      Based on reviewers who said they switched from another product.

      Losing to

      Based on reviewers of other products who said they switched from Qiscus.

      Key stats

      —

      48

      Mid-Market

      1

      Adoption by company size

      SegmentShare of reviews
      Small Business36.4%
      Mid-Market63.6%
      Enterprise0.0%

      Quarterly history

      QuarterReviewsStar rating

      Satisfaction ratings

      Ease of Use9.5
      Ease of Setup8.9
      Quality of Support8.7
      Meets Requirements8.9

      What reviewers say

      Exceptional Customer Communication Solution

      5.0

      “We've been using Qiscus Omnichannel Platform for several years, and it has truly transformed the way we manage customer interactions. The platform's ability to integrate seamlessly with various communication channels like WhatsApp, Facebook Messenger, and email has been a game-ch”

      Chief Technology Officer

      User Friendly and Great Experience

      5.0

      “Qiscuss teams are fast response and always available for any of our requests. The dashboard is user friendly and has all the features or information that we needs”

      User

      Good features, good support

      5.0

      “Everytime we found some issues, Qiscus' support center were really helpfull”

      Customer Care Supervisor