G2 Vendor Directory

Puzzel

#22 in Contact Center Knowledge Base

Alna District, Oslo

1

Products on G2

166

Total reviews

4.5

Avg. star rating

  • Puzzel CX Platform ranks #22 in Contact Center Knowledge Base.
  • Reviews across Puzzel's portfolio grew 100.0% quarter-over-quarter.
  • Puzzel's 1 product span 14 categories on G2.
  • Mid-Market is the largest segment among reviewers, at 53.8%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Puzzel's products.

Page views and citations · Puzzel

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

1

Avaya

3 switched
2

Content Guru

2 switched
3

SuperOffice AS

2 switched
4

RingCentral

2 switched
5

Cisco

2 switched

Key stats

+100.0%

#22

14

Mid-Market

344

Alna District, Oslo

Adoption by company size

SegmentShare of reviews
Small Business25.3%
Mid-Market53.8%
Enterprise20.9%

Quarterly history

QuarterTotal reviewsAvg. rating
2024 Q4294.7
2025 Q144.1
2025 Q234.8
2025 Q334.7
2025 Q4124.4
2026 Q1114.2
2026 Q214.5
2026 Q324.3