G2 Vendor Directory

Proton Mail For Business

by Proton AG

495

Reviews

4.6

Star rating

#1

Rank in Email Encryption

Pros and cons

Pros

  • Ease of Use
  • Reliability
  • Encryption
  • Security
  • User Interface
  • Clean Interface

Cons

  • Limited Features
  • Inefficient Search Functionality
  • Missing Features
  • Improvement Needed
  • Poor Mobile Experience
  • Poor Interface Design

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Proton Mail For Business.

Page views and citations · Proton Mail For Business

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from Proton Mail For Business.

Key stats

-76.5%

76

Small Business

2

Adoption by company size

SegmentShare of reviews
Small Business64.5%
Mid-Market24.6%
Enterprise10.9%

Quarterly history

QuarterReviewsStar rating
2024 Q414.0
2025 Q315.0
2025 Q415.0
2026 Q124.8
2026 Q22944.7
2026 Q3694.7

Satisfaction ratings

Ease of Use9.2
Ease of Setup9.1
Quality of Support9.0
Meets Requirements9.1

What reviewers say

Simplicity at it's best

5.0

“I like the simplification of everything. Most email providers try and over complicate things. With proton I am able to manage my workload and get things done and organize my workflow. This includes the users and the company projects at the same time. I use the unread button r”

Member Board of Directors

Best Privacy Conscious Solution for Businesses!!!

5.0

“I love the built-in encryption for proton to proton emails. Emailing team members is always secure!”

Insurance Agent

Moving from Gmail to Proton has been great for privacy

4.5

“Even though I don't use GPG encryption much anymore, I still like that it's a more secure email platform, and it has some good tools to go with it. It's also nice that Proton is a smaller company than say, Google, and can be much more responsive to the user community.”

CG Artist