G2 Vendor Directory

Rackspace Hosting

by Rackspace Technology

17

Reviews

4.1

Star rating

#2

Rank in Colocation Hosting

Pros and cons

Pros

    Cons

    • Poor Customer Support
    • Slow Response
    • High Pricing
    • High Cost
    • Expensive

    Traffic & LLM citations

    Monthly G2.com page views and citations by AI answer engines for Rackspace Hosting.

    Page views and citations · Rackspace Hosting

    Source: G2 review data

    Winning from

    Based on reviewers who said they switched from another product.

    1

    IBM Cloud Virtual Servers

    1 switched
    2

    GoDaddy Hosting

    1 switched

    Losing to

    Based on reviewers of other products who said they switched from Rackspace Hosting.

    1

    Heropa

    1 switched
    2

    Upsun

    1 switched
    3

    Verito

    1 switched
    4

    WP Engine

    1 switched
    5

    DigitalOcean

    1 switched

    Key stats

    —

    47

    Mid-Market

    4

    Adoption by company size

    SegmentShare of reviews
    Small Business29.4%
    Mid-Market58.8%
    Enterprise11.8%

    Quarterly history

    QuarterReviewsStar rating
    2025 Q211.0
    2025 Q410.5

    Satisfaction ratings

    Ease of Use7.8
    Ease of Setup9.1
    Quality of Support8.3
    Meets Requirements8.9

    What reviewers say

    Outdated and poor support

    1.0

    “It was good for a long time, until they stopped improving and much better options came on the market.”

    Head of Technology

    Unbeatable pricing!! with reliable services

    5.0

    “Their WordPress hosting gives high-quality services where we get a number of themes and plugins totally free of cost. They have the best server uptime to maintain our visibility to our audience.”

    Interior Designer

    Afforadable hosting solution

    5.0

    “Affordable hosting solution, easy to use, best support, with features to cater to all your needs”

    IT Head