Prodigal
55
Reviews
4.9
Star rating
#35
Rank in Speech Analytics
Pros and cons
Pros
- Accuracy
- Agent Management
- Efficiency
- Customer Support
- Ease of Use
- Time-saving
Cons
- Inaccuracy
- Accuracy Issues
- Inaccurate Data Analysis
Traffic & LLM citations
Source: G2 review data
Winning from
Key stats
—
95
Mid-Market
3
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 22.0% |
| Mid-Market | 70.0% |
| Enterprise | 8.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q4 | 1 | 5.0 |
Satisfaction ratings
Ease of Use9.6
Ease of Setup9.5
Quality of Support9.8
Meets Requirements9.4
What reviewers say
Amazing transcription platform
5.0
“The best thing about the prodigal is making my work convinient, improved the efficiency of every calls, make every work easily using this kind of platform.”
Time saving in writing notes.
5.0
“The best thing about Prodigal is that it saves time in writing a note and it's catches some word that agent not able to get.”
Incredible! A user-friendly software
5.0
“The things that I really like to prodigal are it helps me to notate after my calls and lessen my time doing it. Also it helps me track all my calls if every that there is any sensitive words that our consumers use to us.”