Open Exchange
30
Reviews
4.4
Star rating
#43
Rank in Video Conferencing
Pros and cons
Pros
- Ease of Use
- Easy Setup
- Reliability
- Intuitive
- Setup Ease
- Flexibility
Cons
- User Interface
- Performance Issues
- Expensive
- Not Intuitive
- Inadequate Search
- Performance Delays
Traffic & LLM citations
Source: G2 review data
Winning from
Key stats
-50.0%
60
Small Business
2
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 54.5% |
| Mid-Market | 27.3% |
| Enterprise | 18.2% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q4 | 2 | 5.0 |
| 2026 Q1 | 8 | 4.2 |
| 2026 Q2 | 6 | 4.5 |
| 2026 Q3 | 3 | — |
Satisfaction ratings
Ease of Use9.2
Ease of Setup8.6
Quality of Support9.4
Meets Requirements9.4
What reviewers say
Great Video Infrastructure and Live Meeting Specialists for Finance
4.0
“It has great video Infrastructure, and live meeting specialists for finance tasks.”
Makes Work Easier with an Easy Install and Simple Setup
3.5
“It makes my work easier. It’s easy to install and easy to use.”
Empowers Seamless Virtual and Hybrid Events
4.0
“I like the combination of reliable technology and professional event support on Open Exchange. The platform is strong for managing high-quality virtual and hybrid events, especially larger or more complex conferences. I especially love the seamless attendee experience with featur”