Ontraport
Reviews
Star rating
Rank in Subscription Management
Pros and cons
Pros
- Customer Support
- Helpful
- Ease of Use
- Customer Management
- Automation Focus
- Email Marketing
Cons
- Learning Curve
- Not Intuitive
- Poor Customer Support
- Expensive
- Overwhelming
- Payment Issues
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 95.0% |
| Mid-Market | 4.3% |
| Enterprise | 0.8% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 2 | 5.0 |
| 2025 Q2 | 1 | 5.0 |
| 2025 Q3 | 3 | 2.7 |
| 2026 Q1 | 2 | 5.0 |
| 2026 Q3 | 37 | 4.5 |
Satisfaction ratings
What reviewers say
A truly all-in-one for real businesses
“Ontraport covers all the bases a regular business needs. Website, forms, CRM, emails, scheduling, tracking, analytics, automation. All with a friendly and english-based support team that is available (nearly) 24/7”
Powerful Automation and Email Sequences with Solid WordPress Membership Compatibility
“It offers useful features like tagging, action-based automation, email sequences, and membership compatibility with my WordPress site.”
Ontraport is Robust in Marketing Our Business
“Ontraport has all of the features I need. I can slice and dice our list as needed. I liked the capabilities for lead generation through landing pages.”