Nexcess
31
Reviews
3.1
Star rating
#20
Rank in Dedicated Hosting
Pros and cons
Pros
- Ease of Use
- Easy Management
- Customer Support
- Dashboard Usability
- Quick Response
- Control Panel
Cons
- Poor Customer Support
- Poor Communication
- Billing Issues
- Hosting Limitations
- High Cost
- Poor Performance
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
—
13
Small Business
5
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 80.0% |
| Mid-Market | 20.0% |
| Enterprise | 0.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q3 | 1 | 0.0 |
| 2026 Q1 | 1 | 0.0 |
| 2026 Q3 | 1 | 0.0 |
Satisfaction ratings
Ease of Use7.4
Ease of Setup7.7
Quality of Support7.4
Meets Requirements7.0
What reviewers say
Avoid Nexcess
0.0
“Acceptable online user interface when errors are not displayed.”
Support is basically non existent, now competing on Price so go with the cheapest option
0.0
“I was a big fan of Liquid Web as they had Heroic support and fantastic customer service”
Made a mistake trusting my clients sites with Nexcess
2.0
“It's relatively easy to use, it's usually easy to find your way around the dashboard and the migration from other hosting services have been pretty smooth.”