G2 Vendor Directory

Liquid Web

by Liquid Web

104

Reviews

4.2

Star rating

#10

Rank in Cloud Application Hosting

Pros and cons

Pros

    Cons

    • Poor Customer Support
    • Poor Communication
    • Poor Performance
    • Migration Issues
    • Misleading Billing Practices
    • Expensive

    Traffic & LLM citations

    Monthly G2.com page views and citations by AI answer engines for Liquid Web.

    Page views and citations · Liquid Web

    Source: G2 review data

    Winning from

    Based on reviewers who said they switched from another product.

    Losing to

    Based on reviewers of other products who said they switched from Liquid Web.

    Key stats

    -100.0%

    60

    Small Business

    5

    Adoption by company size

    SegmentShare of reviews
    Small Business84.5%
    Mid-Market11.7%
    Enterprise3.9%

    Quarterly history

    QuarterReviewsStar rating
    2025 Q210.0
    2026 Q223.3

    Satisfaction ratings

    Ease of Use8.8
    Ease of Setup8.9
    Quality of Support9.0
    Meets Requirements9.1

    What reviewers say

    If You Need To Go Big, Liquid Web Is Where You Should Be.

    2.5

    “When I was with the platform I liked it's speed and versatility. There were multiple options for running large networks and the service at the time was pretty good too from memory. I also found the interface easy to navigate especially when adding or changing services for domains”

    Owner

    Effortless Email Hosting with Simple Dashboard

    4.0

    “I like how simple the email dashboard is to use, which makes it easier for me to make changes to the accounts or passwords. The initial setup of Liquid Web was very easy too.”

    Founder and CEO

    Would not recommend, especially if you rely on fast, competent help when something goes wrong.

    0.0

    “It used to be okay. Not anymore, it is a train wreck of a web host now.”

    Technical Support Manager