G2 Vendor Directory

NCR Voyix Counterpoint

by NCR Voyix

31

Reviews

3.7

Star rating

#14

Rank in Retail Management Software

Pros and cons

Pros

  • Updates
  • Customization

Cons

  • Technical Issues

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for NCR Voyix Counterpoint.

Page views and citations · NCR Voyix Counterpoint

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from NCR Voyix Counterpoint.

Key stats

—

0

Mid-Market

2

Adoption by company size

SegmentShare of reviews
Small Business38.7%
Mid-Market48.4%
Enterprise12.9%

Quarterly history

QuarterReviewsStar rating
2025 Q114.0

Satisfaction ratings

Ease of Use8.0
Ease of Setup5.2
Quality of Support7.5
Meets Requirements7.7

What reviewers say

NCR Counterpoint

4.0

“Counterpoint is very customizable and can be use for a lot of things. Being database driven you can link many other systems to it.”

IT Manager

great software

5.0

“This program is easy to navigate and is highly user-friendly; anyone who may be new to this program should feel at ease knowing how easy it is to learn how to use it.”

Service BDC Administrator

Intuitive and seamless!

4.5

“NCR is foolproof, really, when it comes to the learning curve. Everything is clearly labeled, updatable, and focused.”

Visitors Services Representative