G2 Vendor Directory

Narvar

by Narvar Inc.

198

Reviews

4.2

Star rating

#1

Rank in Shipping Insurance

Pros and cons

Pros

  • Customer Experience
  • Ease of Use
  • Tracking
  • Tracking Efficiency
  • Customization
  • Customer Support

Cons

  • Limited Customization
  • Limited Functionality
  • Poor Customer Support
  • Difficult Setup
  • Complexity
  • Tracking Issues

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Narvar.

Page views and citations · Narvar

Source: G2 review data

Key stats

+81.8%

43

Mid-Market

3

Adoption by company size

SegmentShare of reviews
Small Business26.9%
Mid-Market45.7%
Enterprise27.4%

Quarterly history

QuarterReviewsStar rating
2025 Q144.4
2025 Q214.5
2025 Q3424.2
2025 Q4424.3
2026 Q1304.2
2026 Q2114.5
2026 Q3203.9

Satisfaction ratings

Ease of Use8.5
Ease of Setup8.0
Quality of Support8.5
Meets Requirements8.7

What reviewers say

Streamlined Returns with Excellent Support

4.0

“I like how Narvar eases managing and handling returns, especially with its APIs. The ability to accommodate customizations with return data structures is a standout feature. I also think the support from the Narvar team during implementation is great, making the initial setup smo”

Associate Director Technology

Effortless Return Management with Narvar

4.5

“I find Narvar very easy to use, especially for return management. The onboarding process was smooth, which was great. Narvar makes the return journey very easy; it's simple to track order status, see how many SKUs are returned, and manage everything efficiently. It's been quite b”

Integration Architect

Great UI, Painful Integration and Setup

1.0

“I really like that Narvar provides updated status of returns and tracks orders, letting customers know exactly where their orders and returns stand. It's also user-friendly, which makes the experience much better. The user interface for the end customer is another aspect that I a”

Ecommerce Manager