G2 Vendor Directory

Smart Service

by My Service Depot

13

Reviews

4.3

Star rating

#114

Rank in Field Service Management

Pros and cons

Pros

  • Scheduling Management
  • Integrations
  • Easy Integration
  • Simple Use

Cons

  • Technical Issues

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Smart Service.

Page views and citations · Smart Service

Source: G2 review data

Losing to

Based on reviewers of other products who said they switched from Smart Service.

Key stats

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54

Small Business

1

Adoption by company size

SegmentShare of reviews
Small Business84.6%
Mid-Market15.4%
Enterprise0.0%

Quarterly history

QuarterReviewsStar rating
2025 Q315.0

Satisfaction ratings

Ease of Use8.7
Ease of Setup7.3
Quality of Support8.8
Meets Requirements9.3

What reviewers say

Interesting software to manage time

4.5

“I like the solutionSmafrft Service offers for managing scheduling and calendar for personal and professional use. I also think such solutions are essential benefits for companies' growth. Also, a great way to synchronize digital services.”

Ceo @ Bar "manana "

Excellent Fleet Management

5.0

“Their customer service is so helpful. They go above and beyond to solve our issues. The software itself is so functional, ease of use is undeniable.”

Admin

Helps keep organized

4.0

“Most help part is easy to understand helps keep me informed as in reminder prompt and grouping all on schedule calendar meetings.”

Medical support