
FieldPulse
Reviews
Star rating
Rank in HVAC
Pros and cons
Pros
- Customer Support
- Ease of Use
- Features
- Scheduling
- Client Communication
- Customer Feedback
Cons
- Limited Customization
- Improvement Needed
- Limited Features
- Update Issues
- Learning Curve
- Poor Functionality
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 94.7% |
| Mid-Market | 4.0% |
| Enterprise | 1.3% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 32 | 4.5 |
| 2025 Q1 | 41 | 4.4 |
| 2025 Q2 | 1 | 5.0 |
| 2026 Q1 | 6 | 3.6 |
| 2026 Q2 | 16 | 4.2 |
| 2026 Q3 | 11 | 4.9 |
Satisfaction ratings
What reviewers say
They’re holding my 30-year business number hostage
“The scheduling and invoicing tools did the basic job day to day while we used them. Our techs picked up the mobile app without much training.”
Easy All-in-One Tools and Helpful Support, but Low Recommendation
“I appreciate that they're always helpful when we have an issue with something that's not working. I like having everything from scheduling to invoicing in one spot. I can call and chat with our customers through FieldPulse, and track our team to know where our vans are. It's all ”
User-Friendly and Always Improving with Feedback
“FieldPulse is very user friendly. What I really like about FieldPulse is that they are continuously evolving, meaning when you submit feedback, they actually come back with solutions or upgrades which are very beneficial to our day to day operations.”