
Mitratech AssureHire
161
Reviews
4.4
Star rating
#2
Rank in Drug Testing
Pros and cons
Pros
- Speed
- Communication
- Features
- Time-saving
- Ease of Use
- Integration Capabilities
Cons
- Poor Customer Support
- Inefficient Hiring Process
- Verification Issues
- Poor Applicant Quality
- Inaccuracy
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
-80.0%
63
Mid-Market
3
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 12.0% |
| Mid-Market | 76.6% |
| Enterprise | 11.4% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q2 | 1 | 5.0 |
| 2026 Q1 | 2 | 4.5 |
| 2026 Q2 | 105 | 4.4 |
| 2026 Q3 | 21 | 4.6 |
Satisfaction ratings
Ease of Use9.4
Ease of Setup9.4
Quality of Support8.8
Meets Requirements9.3
What reviewers say
Fantastic Customer Service and an Easy, User-Friendly Setup
5.0
“The customer service is fantastic, and the setup process is easy. The system itself is user-friendly for both employers and employees, making it straightforward to use on both sides.”
Easy to Use, ATS-Friendly, and Backed by Great Customer Service
5.0
“Easy to use, works with my ATS, cheaper than most I have been able to find, great customer service everytime I have called for support.”
Easy to Use with Seamless Paycor HRIS Integration
5.0
“I love that it links to our HRIS system (Paycor) and the ease of use of the site.”