VICTIG Background Checks
Reviews
Star rating
Rank in Drug Testing
Pros and cons
Pros
- Customer Support
- Ease of Use
- Response Time
- Speed
- Background Checks
- Representative Responsiveness
Cons
- Lack of Clarity
- Unclear Information
- Delays
- Process Delays
- Poor Customer Support
- Expensive
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 26.0% |
| Mid-Market | 55.5% |
| Enterprise | 18.5% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 2 | 4.5 |
| 2025 Q1 | 17 | 4.6 |
| 2025 Q3 | 7 | 4.9 |
| 2025 Q4 | 10 | 4.7 |
| 2026 Q1 | 9 | 4.7 |
| 2026 Q2 | 6 | 5.0 |
| 2026 Q3 | 3 | 4.3 |
Satisfaction ratings
What reviewers say
Best-in-Class Pricing and Hands-On Customer Service
“Compared to competitors, VicTig offers the best pricing. We also really appreciate their hands-on approach to customer service, which has been helpful and easy to work with. I feel like we are getting our money's worth. VicTig is a substantial savings compared to our previous ven”
User-Friendly with Exceptional Support
“I really appreciate the ease of navigating the platform. Also, I love the customer service associates. They are all so helpful and friendly. The initial setup was very easy, although our IT handled it.”
Great Support, Lacks Drug Screening Visibility
“I use VICTIG Background Checks for all of our pre-employment screenings. I find their support team, including our account manager, Annah, to be the best part of VICTIG. They are always willing to jump in and help set up specific packages based on the needs of our clients, which i”