Cisive
Reviews
Star rating
Rank in Reference Check
Pros and cons
Pros
- Customer Support
- Ease of Use
- Helpful
- Response Time
- Representative Responsiveness
- Product Quality
Cons
- Time Management
- Delays
- Lack of Clarity
- Expensive
- Time Limitations
- Unclear Information
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 22.4% |
| Mid-Market | 46.6% |
| Enterprise | 31.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 8 | 4.9 |
| 2025 Q1 | 3 | 4.8 |
| 2025 Q2 | 5 | 5.0 |
| 2025 Q3 | 2 | 5.0 |
| 2025 Q4 | 2 | 4.8 |
| 2026 Q1 | 5 | 4.7 |
Satisfaction ratings
What reviewers say
Seamless Integration, Fast Background Check Results
“I like that Cisive is easy to use because it’s integrated into our credentialing software. I can send a background check off with one click, and we receive the results very quickly. It lets us complete the task without using multiple systems. Setup was very easy for my team becau”
Fast, Reliable Background Checks with Excellent Support
“I love that Cisive's entire team, from Business Development to Customer Service, is responsive and works in a timely manner to solve issues, which helps us hire drivers faster and easier. I also appreciate Cisive for providing fast, quality background checks. Setup and use of Cis”
Seamless Onboarding with Exceptional Support
“The customer support is world-class, with quick responses that usually address issues rapidly. This is incredibly important in our industry.”