Formstack Forms
472
Reviews
4.3
Star rating
#74
Rank in Online Form Builder
Pros and cons
Pros
- Ease of Use
- Integrations
- Easy Integrations
- Ease of Creation
- Efficiency
- Time-saving
Cons
- Limited Customization
- Not Intuitive
- Poor Customer Support
- Form Design
- Learning Curve
- Expensive
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
-75.0%
58
Mid-Market
3
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 40.3% |
| Mid-Market | 45.9% |
| Enterprise | 13.8% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 19 | 4.3 |
| 2025 Q1 | 33 | 4.0 |
| 2025 Q2 | 2 | 4.0 |
| 2025 Q3 | 4 | 4.4 |
| 2026 Q1 | 8 | 3.8 |
| 2026 Q2 | 4 | 2.9 |
| 2026 Q3 | 1 | 4.0 |
Satisfaction ratings
Ease of Use8.8
Ease of Setup8.9
Quality of Support8.4
Meets Requirements8.9
What reviewers say
Powerful, No-Code Data Collection Made Easy
4.0
“Formstack allows you to do an incredible amount of data collection, with little to no technical knowledge.”
Reusable Forms, but a Clunky Interface with Too Many Clicks
2.5
“It’s so nice to be able to gather information from select audiences and then to be able to reuse the forms”
Flexible, Reliable Forms with Seamless CMS Integration
5.0
“I LOVE Formstack forms - I go way back - to the FORMSPRING days. I used them at the Queen Mary for every RSVP form, feedback form, and more, and at FOX Sports for every contest we hosted. It’s a very flexible tool that works across all browsers, and I’ve had zero issues integrati”