Jotform Workflows
Reviews
Star rating
Rank in Business Process Management
Pros and cons
Pros
- Ease of Use
- Automation
- Form Creation
- Easy Integrations
- Process Automation
- Customization
Cons
- Learning Curve
- Complexity
- Missing Features
- Integration Issues
- Form Issues
- Limited Features
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 68.1% |
| Mid-Market | 28.2% |
| Enterprise | 3.7% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 156 | 4.6 |
| 2025 Q1 | 48 | 4.5 |
| 2025 Q2 | 30 | 4.7 |
| 2025 Q3 | 117 | 4.5 |
| 2025 Q4 | 67 | 4.5 |
| 2026 Q1 | 41 | 4.5 |
| 2026 Q2 | 95 | 4.4 |
| 2026 Q3 | 78 | 4.4 |
Satisfaction ratings
What reviewers say
Best-in-Class "Visual" Drag-and-Drop Forms with Smart Logic and Real-Time Tracking
“visual drag and drop is the best thing, also it makes the forms visually strong which makes people engaged in the survey, I personally use this for my app review surveys rather than normal vague google forms Also the conditional logic basically automatically route submissions b”
Jotform Workflows Makes Daily Tasks Easier to Manage
“As a freelancer, I like how Jotform Workflows helps me keep my work organized without making things complicated. I can manage tasks, automate a few steps, and save time on repetitive work. It makes handling different projects easier and helps me focus more on the actual work.”
Jotform Workflows and AI Agents Could Save Me Time on Lead Capture and Sales
“I am hoping that Jotform workflows in conjunction with the AI agents will help me save time and energy doing Manahan lead capture… and sales.”