G2 Vendor Directory

Microsoft 365 F1

by Microsoft

26

Reviews

4.4

Star rating

#4

Rank in Connected Worker Platform

Pros and cons

Pros

  • Ease of Use
  • Communication
  • Cost Efficiency
  • Mobile Accessibility
  • Easy Access
  • Team Collaboration

Cons

  • Limited Functionality
  • Limited Features
  • Poor Connectivity
  • Poor Organization
  • Editing Issues
  • Platform Compatibility

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Microsoft 365 F1.

Page views and citations · Microsoft 365 F1

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from Microsoft 365 F1.

Key stats

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60

Small Business

1

Adoption by company size

SegmentShare of reviews
Small Business38.5%
Mid-Market38.5%
Enterprise23.1%

Quarterly history

QuarterReviewsStar rating
2024 Q4184.4
2025 Q414.5
2026 Q114.0

Satisfaction ratings

Ease of Use8.9
Ease of Setup9.4
Quality of Support8.9
Meets Requirements9.2

What reviewers say

MS Teams and Enterprise Security Make F1 a Strong Choice

4.0

“MS Teams is an important feature of this license. It helps a lot with meetings and with interpersonal as well as team-level communication. Enterprise-level security is also important for licenses like this, and F1 fulfills that need.”

Senior System Engineer

Microsoft 365 F1: A Cost-Effective Suite for Shift and Field Employees

4.5

“Frontline workers finally get AI help too. Even on shared or low-spec devices, they can hop into a web-based AI chat to get quick answers, instructions, or help with tasks. It just makes day-to-day work easier.”

Senior Technical Recruiter

Improving Productivity through Microsoft 365 F1

4.0

“Microsoft 365 F1 provides the frontline employee with an elaborate package that helps them enhance their productivity. Microsoft 365 F1 therefore wins a lot with cloud-based access that empowers continuous collaboration and sharing of data. The use of the familiar Office applica”

Machine Learning Engineer